Return Policy
Product returns are only accepted within 30 days from the date of your ARCANE WARRIOR shipping confirmation email. Upon receiving your return, a credit will be issued for the returned product, minus any applicable return shipping fees and/or restocking charges. Please allow 5–7 business days for processing once we’ve received your return. All credits will be applied to the original credit or debit card used for the purchase.
Conditions for Returns
- The product must be returned in its original ARCANE WARRIOR packaging
- Include a copy of your packing slip
- Include all product manuals and small parts
- The product must be unused and in new condition
- All Deep Discount items are not eligible for return
Returns outside the 30-day window, or those missing manuals and/or small parts, or returned in visibly used condition, will be processed at ARCANE WARRIOR’s discretion.
Important Notes
- Please note: All returns are subject to a 10% restocking fee, return shipping costs are the responsibility of the customer
- Returns must be authorized: Contact us for a return authorization number
- Authorization validity: Return authorization numbers are valid for 15 days from the issue date
- Shipping requirements: All returns must be shipped prepaid (no C.O.D. shipments) in their original packaging, carefully boxed to prevent damage during shipping
- Insurance recommendation: We recommend insuring your return for the value of the product in case of loss or damage during transit
